FAQs
Do you ship internationally?
- Unframed prints: Yes! We’re UK-based, and we produce our prints through worldwide network of print partners. Orders are printed in the UK, EU, USA, or Australia and shipped worldwide from the closest lab available
- Framed prints: Currently framed orders ship to the UK, EU, USA & Australia
- Poster with hanger: Currently hanger orders ship to the UK, EU, USA & Australia
Will my order include tracking?
UK orders are sent with tracked delivery. International orders are fully tracked, where supported in your country. The tracking details will be in your shipping confirmation email.
How long does delivery take?
We aim to dispatch within 2–4 working days.
- UK orders typically 1–3 working days from dispatch.
- International orders typically 5–10 working days from dispatch (some destinations may take longer due to customs or local delays).
We cannot be held responsible for delays with delivery, but if you have any concerns about your order please contact us and we’ll be happy to help.
If I purchase more than one item, will they arrive together?
Unframed prints, framed prints, and poster-with-hanger products are dispatched separately. Look out for individual shipping confirmation for the items in your order.
I made a mistake with my order — can I change it?
Framed prints, unframed prints & poster-with-hanger
In some cases we can amend orders that have just been placed. Please reply to your order confirmation email and we’ll check what’s possible. As all items are made to order, we can’t accept returns or exchanges.
My order arrived damaged — what to do next?
We will be happy to replace any items that are damaged in transit. Please reply to your order confirmation within 30 days with clear photos of the damaged item and the outer packaging (including the shipping label).
How should I hang my posters or wall hangings?
Our framed prints are delivered ready to hang.
This can be done with a nail or screw in the wall or by using self-adhesive strips such as Command strips to avoid any damage to your walls.